1. Information Collection: We collect personal data such as your name, email, and donation amount only for processing your donation and issuing receipts.

2. Data Security: All information you provide is encrypted and securely stored. We do not store card or payment details.

3. No Sharing: Your data will never be sold or shared with third parties, except payment processors or legal authorities if required.

4. Cookies: Our website may use cookies to personalize experience and track analytics.

5. Contact: For privacy concerns, write to us at billing.hbchrcm@tmc.gov.in.

1. General Policy: All donations are final and non-refundable. Please double-check details before confirming payment.

2. Exceptions: Refunds may be considered only in case of technical issues (e.g., duplicate transaction or incorrect amount charged).

3. Request Procedure: Email billing.hbchrcm@tmc.gov.in within 7 days of the transaction, including the payment receipt and reason for refund.

4. Processing Time: Approved refunds will be credited to the original payment method within 7–10 working days.

5. Right to Refuse: Homi Bhabha Cancer Hospital and Research Centre reserve the right to deny refund requests that do not meet the policy.